@eir We have no phone service or internet again today. @eir my broadband has been down since midnight with the LOS flashing red and my eir account page will not load up yet all other eir webpage services work. Go to the keypad and press and hold on the 1, or press the Call Voicemail button. @eir no internet all evening, what’s going on. @AskAIB absolutely enraged this morning as I tried to open my AIB app and received a notification that my mobile is mail token?!?!? Panic and utter stress using phone hotspots. By the time we have internet I'm guessing we will be waiting for 4 wks.We have been air customers for 6 yrs. Thanks! Is this the level of service I should expect from Eir? @conor_pope @sinead_ryan @charlieweston88 it's not just @eircare that have customer care problems stand up take a bow @skyireland no broadband for 5 days unable to call then sent tweets and facebok messages no responce a disgrace. @eir is there an outage in Ballybofey, Donegal? @NiceViolinBoy @eir the my eir app is not working, I’m in Dublin have the app and browser, both DOWN #eirIsDown. @eircare 1. @eircare Good morning, is there a broadband issue in The Killorglin area? @Dob_MichaelAs @Ceardlann @AnSpideal2012 @spidealphotos @pobail, I currently have no phone service if anyone needs to get in touch then DM me on twitter or send me an email at info@superbrain.ie Taught of a great new challenge. It's a new customer registration.. And it wont allow you to send a mail @eircare. We're here to help 24/7 @DeirdreDeane @eircare even with all the focus on the fact that your customer service is rubbish, you still don't have the facility to contact you other than ringing up and sitting on hold for an hour? @AskAIB absolutely enraged this morning as I tried to open my AIB app and received a notification that my mobile is mail token?!?!? I expect you will sort this out immediately! @BridMO I've been trying to log in for days. @ShinzaHarko @eir is there an issue with broadband in the athlone area? @xposure101 Thanks! @eir is there anyone manning ur phones in tech support?? How long are we to wait for either a response or an acknowledgement that there's a serious problem with the network let alone getting a fix. @ciarakelly93_ @eircare I have 2 Eir internet subscriptions - both are down and was waiting over 45 minutes 4 times this week but I have not been able to get through. @eir Mobile call not working . There could be a number of reasons why you may not be able to get service on your phone. Thanks @ESBNetworks for the reply ? @Raycnog Many customers are experiencing issues with my eir this evening . 30 days to process a simple home move?! @eir is your myeir site down? No service . My phones are not working. never even thought of that, and I have it 5/6 months at this stage. @comreg. iOS 10/iOS 11 Voicemail Problems People Met. @eir is there an outage in Ballybofey, Donegal? @rorymcevoy @eir I think it’s an Eir issue, as we’re having the same issue with the WiFi, devices disconnecting/not connecting, TV, printer, phones. Can’t wait to finish my contract with you. Very annoying! Can someone contact me ASAP please. Can you help please? I reported a fault this morning and no call back...third loss of service since august. If your call diverts aren't working, here are a few things you can check: Make sure you're trying to divert to a valid number. #NOTHAPPY. Eir has no respect for its customers and does not value them. I have been overcharged over 10 months by €878 and told 'it's up to you notice' no refund has been issued and will call me back 'in up to a week'. Highly frustrating and wholly unprofessional. @one4allireland What is going omn wiht your customer service? @eir 46 minutes on hold as new customer for broadband and still can’t get any assistance. I understand your Contact Centres are not open weekends. 1 hour on hold , before that got through and they just hung up after i explained issue , didnt bother to call back. #whatcanyouaccomolishwhilstonholdtoeir, @MrsButlerGeary Like, I really love a bargain. How to Fix ‘Not Registered on Network’ – The Solutions. @Sharj2016 If this is the case you can get a new SIM at your local Retail Store, list found here. Internet has not worked since yesterday. Not registered on network may also occur because the SIM card was not placed correctly, which may cause mobile network not available and error searching for network. Can this be investigated ASAP please. @eircare informed eir of moving house 3 weeks ago and for service to be changed over for today 12.12.2021 no reply or response??? By law, we are required to ask your consent to show the content that is normally displayed here. Can’t connect to anything, @eir the my eir app is not working, I’m in Dublin have the app and browser, both DOWN #eirIsDown. @LiamDuill Facebook. @candleladypaula © eir. I reported a fault this morning and no call back...third loss of service since August. ? Smart of eir to take their server offline so I can’t log in to get my account number, which means I can’t make a complaint about the fact they’re still trying to charge me money over a month after I cancelled my contract. Will it happen again tomorrow? @rorymcevoy @eir I think it’s an Eir issue, as we’re having the same issue with the WiFi, devices disconnecting/not connecting, TV, printer, phones. Here we provide several methods to help you overcome this issue, one of them should work for you. Lovely lovely engineer called yesterday and today to ensure it was working! @SeanHarryCooney Knock of my acc again & I'm going to comreg. Just when you thought Eir customer service couldn’t get any worse . I can’t watch any live lectures without having to troubleshoot the internet and I can’t even watch recordings without having to restart the modem, @eir no Internet connection in wellingtonbridge area? @eir is your website and app down?! Dropped customer service calls, no call backs, no scheduled call backs, no timely answer to emails. Highly frustrating and wholly unprofessional. Have someone call your phone and leave a voicemail. Knock of my acc again & I'm going to comreg. @LeoVaradkar @SimonHarrisTD #workingfromhome #covid. It's a new customer registration.. And it wont allow you to send a mail @eircare. @eir Sorted . -Danny. I’ve raised faults but I’m told there is no outage or fault in my area. I'm with Eir & have been having issues for 2 days with Internet going in and out of connection, some websites will work, others won't etc. There could be a number of reasons why you may not be able to get service on your phone. @eir hi my internet has been remotely disconnected by Eir and have been told it will be Tuesday before anyone can connect it back up. 30 days without working ?! All rights reserved. Press 4 to go to personal options. The technicians are currently working on the issue. Also Read: Fix iPhone Won’t Delete Voicemail Messages > Fix iPhone Voicemail Not Working. Check the Carrier on Your iPhone All customers are automatically set up to make international calls. @maudiepaudie Thank you to the engineer and shame on @eir for taking TWO MONTHS to resolve the issue!!! @eir guys, you have to improve the EIR tv app it compromises reputation of @AppleTV . @_1tracey Going on a month at this stage, @misskate_xo To deactivate Visual Voicemail for iPhone, you can: Dial 1218 to switch to SMS Alert voicemail notifications. Your service may be intermittent until the issue is resolved. @saraghfitz @eircare @EirCare2 @eir can you explain why I’m still receiving bills for a broadband service I cancelled in June?? ? None of the online answers address the issue, none if the automated replies on 1911 work...just a frustrating loop, can't speak to anyone. @GoMoIrelandCare You can't log in because your account verification doesnt work! Summary Go to Mobile network settings from Settings. Settings: Apps: Voicemail: Mobile Data, then turn on the settings for "Allow background data usage" and "Allow app when data saver is on". @Raycnog Many customers are experiencing issues with my eir this evening . Does anybody in @eir actually do any work? I currently have no phone service if anyone needs to get in touch then DM me on twitter or send me an email at info@superbrain.ie Brand new customer for broadband that is not working. Just switch it off entirely the settings are the same as Eir. Not happy. Could you guys help me out? Really Hope not. 2 days now since i could even get to the page to insert my details, @TommyP_Kelly @eir I have logged a fault for Annaghdown @eirsupport can you confirm if this is a large outage and ETA for a fix... difficult times to work from home. @hippyundercover @conor_pope any chance you do an exposé on lack of customer service @DIDElectrical just like you did at Eir??? 9 calls in 2 wks & still no call back, no resolution, no customer care. Maybe reallocate your staff so you don’t lose the customers you have !! Dublin 2 specifically. @eir 46 minutes on hold as new customer for broadband and still can’t get any assistance. @karen_galv @eircare @eir They made off about 2 weeks ago that it was an issue with faulty masts in the area. @eircare who do I contact regarding sim activation issues? Tap Mobile Networks (If not found then tap first ‘More settings’). I find this whole story fascinating. Hey @eir @eircare, why is my internet speed 0.3mb this week? Their support line said "how would I know?" @GoMoIrelandCare Hello. Mobile call not working . Lovely lovely engineer called yesterday and today to ensure it was working! @RAPHAELURIELDUB Wtf @eir ? Branch Address: 1 Heuston South Quarter, St. John's Road, Dublin 8, Ireland. I am working from home but can not work because of the bb. @B_A_Palmer Hi there, @eir why is broadband not working. My personal voicemail is all set up however when I dont answer, there isnt an option to leave a message and my voicemail greeting isnt heard. @eircare informed eir of moving house 3 weeks ago and for service to be changed over for today 12.12.2021 no reply or response??? @eir why is broadband not working. @eircare My account no is 26404705 I received a message on 4 December saying my services were restricted due to an overdue balance, I paid €261 as I usually do to clear the older bill leaving a balance of €300 as I usually do. I would kindly advise you to email our support team; wmsupport@eir.ie from an alternative email with all of your details and the issue you are experiencing. Going on a month at this stage, Been waiting for internet for 2 months now... eir were supposed to arrive on Monday but they rescheduled that morning for Thursday... still no sign of them. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Wonder did they update the modem software or something ? Press 9 to go to … @eircare Thank you, all seems to be up and running again ? @eircare hi, are there any issues with voicemails today? Scroll down through the application list, and tap the "Settings" icon. Seriously no one buy anything from these scumbags. Is this the level of service I should expect from Eir? @eir Sorted . Our broadband is down and when I call you advised call centre closed on Sunday’s.