The My Account app lets you manage your account 24/7 from your phone. Virgin Mobile My Account. Virgin Media Business Mobile customers Log in to your Virgin Media Business Mobile Account. Go to Virgin Mobile Canada Customer Service page on Facebook and see for yourself and then DO SOMETHING ABOUT IT! Good to know: The Virgin Mobile My Account app is compatible with iOS devices version 9.0 or newer and Android devices version 5.0 or newer.If you have an older iPhone or Android model, you will not be able to download the app on your phone. Your health and safety is our priority and we will continue to work with our partners to keep Members updated. Pay your bill, check your usage, grab a travel pass and so much more. We use cookies on virginmedia.com to keep you signed in. 21,922. If your referrals are successful, you can earn £50 each for a referral to Virgin Media, and for Virgin Mobile you’ll get up to £15 each for a SIM only referral or up to £50 each if you refer a mobile phone. You must maintain a positive balance of funds in your Prepaid account in order to use the services. These have now been set in your browser, and by continuing to use our website you'll be telling us you're okay with that. Please enter a valid email address using the format example@email.com. COVID-19: Due to the current COVID-19 situation, some offers may not be available at this time. In the moment its a guessing game. ‎The My Account app lets you manage your account 24/7 from your phone. Add to Wishlist. If we're providing you with prepaid services, you will not receive a monthly bill. Topping up is how you add money to your Virgin Mobile prepaid account. Enter your info. Change your monthly plan right in the app The OpenCms demo, brought to you by Alkacon Software. Communication. Virgin Mobile Canada. Look for the 16 digit top up number on your proof of purchase and punch in the details below. 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