All rights reserved. It was the same solution for Crave, I am so happy to have the full global app back. Full episodes of Global shows are available on demand for the first 7 days after they air on TV. So the problem may have something to do with how Global system interprets the data sent by Shaw account. I was also able to access TSN yesterday for NBA Finals Game 6 using MyShaw ID. I was so confused and I thought maybe the server is down so I rubbed it off. To make the matter worse, it is not only affecting Global TV app. Watching Hobbes and Shaw with my wife and I think I've watched it before but I can't remember … So my Shaw ID and password have no issue. I have this same issue. The Global TV App gives Roku users access to its complete lineup of daring dramas, laugh-out-loud comedies, and fan-favourite reality shows.. Please fix it. The Global Television Network (more commonly called Global, or occasionally Global TV) is a privately owned Canadian English-language terrestrial television network.It is currently Canada's second most-watched private terrestrial television network after CTV, and has fifteen owned-and-operated stations throughout the country. Global Go app Watch Global on the Go As a valued customer, you can watch your favourite Global shows whenever and wherever you want. This won't work while you're incognito. To access BlueCurve TV, please exit Private Browsing. I had the same problem. and tried many times. We are in a rural area and have satellite TV through Shaw Direct (cable is not available where we live, even though we're only 30 minutes from a major city). Try power cycling your digital box by unplugging its power cord from the wall or power bar. Last week there was a downed line in our town and - Answered by a verified TV Technician. My Shaw sign-in credential is perfectly fine. Ensure the device is up-to-date with the latest version. I have tried many things (clear cache, re-install Global Go app on iPad, etc.) But when I use the Roku box to sign into the global app, it only give me Global TV and Global news. Suppport will balk but they can remove and re add the tv service. TV channels not working; Dec 12; Discussion. Check your TV’s zoom setting to ensure the picture hasn’t been zoomed in. No Global tv on computer or phone, no CTV, No A&E, etc. It just sounds very fishy. The Global TV App is now home to some of the most watched networks in Canada: Global, Food Network, HGTV, W Network, Slice, Showcase, History, Adult Swim and National Geographic! RG59 cables will tend to work for a short time on some Shaw channels before burning out. Global TV is the first Canadian broadcaster to join our platform. @Jf77 The issue reported earlier in this thread should be resolved now. Visit About: Legacy TV box upgrade program for details. To access BlueCurve TV, please exit incognito mode. I finally managed to use online chat after a 3 hour wait only to discover the tech didn't have a clue about this problem until after about a half hour "working on the problem" suddenly told me this was a nation wide issue and they were working on it. If you are experiencing freezing and playback issues, use these TV troubleshooting tips: Exit the app. Note:  it will take about 24 hours for things to authenticate across the Shaw systems. Streaming Week just started, and we have some exciting news to share: Global TV is now available on all Roku streaming devices! Go to Menu, then Settings, then Video Output and make sure the resolution is set to 1080p/1080i. I have subscribed to Small TV package which should have Global channels included. Shaw is a leader in the telecommunications industry, blazing trails in technology and growing our services — all creating new career opportunities for talented people like you. If it is still not working, reset your device. Make sure to report and "downvote" such posts. Thanks for the suggestion. I can't sign in to Global for around 3 months but everything still quiet on all fronts. What channel is Global TV on? Please don't call "support numbers" posted below — most probably it's a scam. My TV box doesn’t respond to my Shaw remote. I tried it access it yesterday and it did not work, it says "The page you're trying to access is no longer available." Are you also seeing an error when trying to login to the Global TV site using your web browser, or is this affecting only your mobile devices? I tried accessing FreeRange TV and I was able to access it. I was able to watch the shows that I missed. Effective January 14, 2021, Shaw customers will no longer be able to access any video programming using this TV box. Check that the output on the Shaw digital box is set for HD output. I can't sign in to Global TV and Global Go app. We're working hard to fix it. Something's wrong! We can't license your device while you're using Chrome's incognito mode. We use cookies to give you the best possible experience on our website. I checked my own login and was able to access the site as well. You know, their "no ETA" explanation is becoming frustrating. After signing up for the Global TV app we were unable to access it no matter what we tried. I have a problem with the Global TV sign in for quite a while. The same message for other night appeared. It is both Global TV website as well as Global app. I can sign in to Shaw perfectly fine, as well. Casting is supported with any Chromecast enabled TV or device. This includes support for Roku Express devices, and Roku Smart TVs. But now, I can't access it at all! I had the same issue first with Crave and then Global Go app on all my apple devices. I can't sign in to any thing other than "My Shaw" since switching to blue curve about 2 weeks ago. @jkcadee Apologies for the inconvenience, our teams have identified an issue with some accounts that is preventing authentication with the Global site and app and are working to get that resolved, but I unfortunately do not have an ETA on resolution for that. This won't work while you're using Private Browsing in Safari. Does your MyShaw ID work for other sites, like FreeRange TV? I tried it access it yesterday and it did not work, it says "The page you're trying to access is no longer available." I have to wonder if this is a more serious issue than Shaw is letting on or if anyone is actually working on the problem. Shaw internet and tv is not working. Okay, so before, when I try to access Global TV using MyShaw ID, it worked. Go to Homepage Wait 30 seconds while it resets, then plug it back in. Its nice to know you are sorry, but I am still unable to log into any tv channel using my shaw id. Discover Shaw’s High Speed Internet, Shaw Mobile, Cable Digital HDTV & Home Phone Bundles. I can not get global to authenticate on their app for either Apple TV or my iPad. In the meantime, Global allows access to the past 7 days of content through their site without having to log in, and further content is available on demand through your cable box and online via the BlueCurve TV site. Deleting the Global app, rebooting the iPad and signing in again corrected the problem. This is frustrating to say the least. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. A few weeks before my first post, I already talked to the Shaw technical support. Very disappointed with the service and extremely long wait times to get tech support on the phone or via chat. Thanks for the suggestion. Sorry! global tv outage shaw videos and latest news articles; GlobalNews.ca your source for the latest news on global tv outage shaw . Use only one type of cord, removing any extra cables that might connect the digital box and TV. They said they have reached out to them but no ETA. I see some customers have been waiting for 3 month or more for this problem to be fixed. If that doesn't solve the issue, you'll find more solutions in the article Digital Box will not Power On. Through our various businesses, we operate from coast to coast providing our employees with a variety of career growth opportunities. Full episodes online Select “Auto Channel Program” This will update the Global TV channel (s) in your area and restore service. Download Global Go for your iPhone, iPad or Android™ device to watch live TV, full episodes, clips and video exclusives. New videos are added every day, so there's always something to watch. ©2020 Shaw Communications. Try again soon. Full episodes of Global shows are available on demand for the first 7 days after they air on TV. Two weeks seems like an unusual amount of time for an issue such as this to remain unresolved. Global TV has a new app available for Roku! But I still cannot sign in. Fix this. Learn how to access Shaw Direct On Demand online or through your TV. Two weeks seems like an unusual amount of time for an issue such as this to remain unresolved. Then just now (June 12, 11:20 pm) I tried to access it again, but the same message appeared! Is there something obstructing the dish? Crave works perfectly but nothing I do helps with global. Shaw should reduce my monthly bill until this issue is resolved. The Global TV App is now home to some of the most watched networks in Canada: Global, Food Network, HGTV, W Network, Slice, Showcase, History, Adult Swim and National Geographic! While you can watch 24/7 live news or episodes of your favourite Global shows, signing in gives you access to waaaaay more channels, movies, shows plus Live TV that are available with your TV … If you still don’t see a picture on the screen, then your TV has a faulty input. And I just tried accessing Global TV and it still doesn't work for me. Complete waste of my time. I have better things to do than sit on the phone for hours or waste time waiting for a call back or a connection to an agent in chat that may or may not happen sometime in the future. The Global TV App can be added from the Roku Channel … It looks like your device is … Press the INPUT(or SOURCE, ANT) button directly on your TV (or on the remote that came with your TV, not the Shaw remote) repeatedly until the label for the input you have identified is highlighted on-screen. It is really annoying, and I'm missing out my favourite shows. Okay, so before, when I try to access Global TV using MyShaw ID, it worked. Use the Channel Finder to find out where to watch Global TV on Shaw Cable, Rogers, Bell, Telus, Cogeco, Global On Demand and more. Press “Settings” or “Menu” on the TV remote control. Most devices that use iOS 9 or newer, or Ice-cream Sandwich 4.1 or newer, will work with the Shaw BlueCurve TV App app, including iPhones, iPads, iPod Touches, and Android tablets and smartphones. Looks like it's been a couple months and this issue isn't fixed. Shaw Media was the television broadcasting division of Shaw Communications.Shaw Media owned the Global Television Network, which broadcasts nationally via 13 television stations, as well as 19 specialty channels including Slice, HGTV Canada, Showcase, Food Network Canada, and History.. On April 1, 2016, Shaw Media's properties were subsumed by sister company Corus Entertainment ©2020 Shaw Communications. All rights reserved. The answer is to remove and re-add your TV service. Ensure the BlueCurve TV … Inspect the coaxial line for an RG specification written on the side. When I sign into the app using my phone all the channels that I have purchased work on the phone; including HGTV. However, as I mentioned before, I tried what you have suggested many times before my first post and not working. But now, I can't access it at all! If things take this long to fix i think you should seriously consider hiring someone that knows what the heck they are doing. This is completely unacceptable and if it continues I will have to reconsider being a shaw customer as I am not getting what I am paying for. I don't know if anyone actually trying to resolve this. And learn how we’re the leader in gig speed Internet. No Global tv on computer or phone, no CTV, No A&E, etc. I could find nothing obvious about this problem on the shaw web site until I stumbled across this topic in the community. How to connect to Video On Demand Learn how to connect to Shaw Direct Video On Demand, which requires a high-speed Internet connection and a 6XX or 8XX satellite receiver, and VOD must not have been disabled on your account. I tried it already thrice! Re-launch the app and try to play the movie or TV show again. I was able to watch the shows that I missed. They said there were some issues with Global (that's what they claim). Call your TV manufacturer for further assistance. I kept repeating myself and asked for a supervisor and the agent finally did it. Do you also notice the same error on a different device? I can sign in to CTV website and CTV Go (as well as other channels' websites and apps) without any issue. Can you try logging in using a different browser like Safari or FireFox? Providing the free satellite service was part of a deal Shaw made with the broadcast regulator when it acquired Global TV in 2010. @TW47 I am very sorry for the experience and appreciate your patience while our engineering team works towards a resolution. I even refreshed it a few times and still nothing, I still cannot access it. Don’t believe Shaw support that they are working on it. Search 140 Global Television jobs now available on Indeed.com, the world's largest job site. I have to wonder if this is a more serious issue than Shaw is letting on or if anyone is actually working on the problem. Click “Channel”. Shaw Direct requires an RG rating of RG6 or higher to work. Shaw really needs vast improvement in this area. I had the same problem. No nothing will connect. I am talking about using the Global tv app. I have this same issue. 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